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Unexpected incidents and crisis are inevitable situations that any organization may face, which make it necessary to build a robust and suitable system to manage and deal with incident and crisis. This program present the basic information required for identifying incidents and when to consider a situation a serious disaster that you need to handle differently. Also the program focuses on communication with stakeholders due to its serious role during and after crisis.
Unexpected incidents and crisis are inevitable situations that any organization may face, which make it necessary to build a robust and suitable system to manage and deal with incident and crisis. This program present the basic information required for identifying incidents and when to consider a situation a serious disaster that you need to handle differently. Also the program focuses on communication with stakeholders due to its serious role during and after crisis.
Banking
Capital Market
Insurance
Financing
Actuary
AI and Data Science +111
Actuary
AI and Data Science
AI and Data Science
AI and Data Science
AI and Data Science
Banking Operations
Claims
Clearing, Reconciliation and Settlements
Clearing, Reconciliation and Settlements
Clearing, Reconciliation and Settlements
Collateral / Asset Valuation
Collateral / Asset Valuation
Collateral Management
Collateral Management
Collateral Management
Collection and Recovery
Collection and Recovery
Collection and Recovery
Compliance, AML, and CTF
Compliance, AML, and CTF
Compliance, AML, and CTF
Compliance, AML, and CTF
Corporate Governance
Corporate Governance
Corporate Governance
Corporate Governance
Corporate Strategy
Corporate Strategy
Corporate Strategy
Corporate Strategy
Credit
Credit
Credit Modelling
Credit Rating Analysis
Custody
Customer Care
Customer Care
Customer Care
Customer Care
Cyber Security
Cyber Security
Cyber Security
Cyber Security
Dealing - Broking
Delivery Channels
Facilities Management
Facilities Management
Facilities Management
Facilities Management
Finance
Finance
Finance
Finance
Finance Operations
Finance Origination
Financial Advisory
Financial Advisory
Health Operations
Human Resources
Human Resources
Human Resources
Human Resources
Information Technology
Information Technology
Information Technology
Information Technology
Internal Audit
Internal Audit
Internal Audit
Internal Audit
Investor Relations
Investor Relations
Investor Relations
Investor Relations
Legal
Legal
Legal
Legal
Loss Adjustment/ Assessors
Marketing
Marketing
Marketing
Marketing
Origination and Structuring
Policy Operations
Portfolio Management
Portfolio Management
Portfolio/ Fund Management
Procurement
Procurement
Procurement
Procurement
Product Development
Product Development
Product Development
Product Development
Project Management
Project Management
Project Management
Project Management
Reinsurance / Retro Operations
Risk Management
Risk Management
Risk Management
Risk Management
Sales and Distribution / Intermediaries
Sell-Side Research
Sharia Advisory and Research
Sharia Advisory and Research
Sharia Compliance and Audit
Sharia Compliance and Audit
Treasury
Underwriting
Risk Management
Not Exist
Lecture
Case Studies +2
Lecture
Case Studies
Dialogue Teams
Exercises and assignments
Pre Exam
Post Exam
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Purchase Program
( 0)Available
To preview individual and groups discount policy, Click Here
This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
In Class Training-Online Training
Incident definition
Incident response definition
Incident types
Incident security and risk levels
Incident management role
When to consider an incident a disaster?
Incidents and cyber security
In Class Training-Online Training
Why incident response is important for organizations
Incident response policies
Incident repose team
Incident stakeholder’s identification
Incident response planning
How to monitor and discover incident
Incident escalation
Incident response delegation
Incident management electronic tools
Communication during incident management
In Class Training-Online Training
How to define the crisis?
The important of communication during crisis
Building crisis management team
Establish crisis communication
Identify stakeholders and the right audience
When to rate an incident as a crisis
Communication during crisis
Deliver essential information
Make it quick and clear
Share the unknown information
Listen and get feedbacks
Focus on problems
Information management during crisis
In Class Training-Online Training
Communicate with the proper stakeholders
Register and archive lessons learned
Information collection and analysis
Review related processes and procedures
How to turn crisis and unhappy incidents to organization benefit
Identify incidents and their types to be able to determine its volume and how severe they are.
Learn how to plan the incident response to reduce its negative impact and enhance the organization existing processes and procedures.
Realize the importance and crucial of communication during crisis to ensure all stakeholders are acting positively during crisis.
