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Managers of departments and their employees
This provides you with the opportunity to select the available times that suit you best for participation in our program. These times represent slots during which we are ready to welcome you and provide assistance and guidance.
- Understand the concept of TQM and its significance on all managerial levels.- Differentiate between conventional management and total quality management.- Understand TQM principles, objectives, activities, and its applications.- Understand the usefulness of teamwork on TQM.- Comprehend the requirements, skills, strategies, and steps needed for a successful institutionalization of TQM applications.- Understand TQM barriers and the method to tackle them.