Competency Details ( Negotiation And Persuasion Skills )

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Competencies

Jadarat Dictionary

Negotiation And Persuasion Skills

Efficiency Behavioral Competency

Handling discussions to reach an agreement, using arguments or entreaty to move someone's thinking to a new belief. Presenting a strong case, negotiating effectively and respectfully to get the best outcomes, and persuasively convincing others. Challenging others' ideas and offering reasnoable and suitable solutions.

Jadarat Code: B12

Level 1

• Participates in negotiation discussions with a team. • Uses basic persuasive methods when questioning others about their desired outcomes. • Listens to arguments presented by the other party cautiously and in a respectful manner. • Shows basic ability to manage an argumentative discussion to end it with consensus results.

Level 2

• Communicates views persuasively. • Clearly understands the needs and the expected outcomes of a discussion or negotiation. • Understands the impact of using various persuasion approaches. • Challenges and influences the other party beliefs and ideas to consider a new view or outcomes. • Distinguishes a middle ground that satisfies both arguments of a negotiation. • Demonstrates understanding of the needs, concerns and dispute points of the discussion between different parties.

Level 3

• Presents convincing and persuasive arguments that comprehensively supports own views. • Demonstrates ability to win arguments without affecting relationships. • Demonstrates ability to challenge other people’s point of view during a negotiation. • Applies a verity of persuasion methods to achieve the target results.

Level 4

• Articulates arguments effectively considering different interests of the audience. • Provides effective and strong complex arguments to support views. • Employs different strategies and approaches to gain support from others. • Demonstrates expertise in persuasion to acquire the needed results.

Level 5

• Negotiates the best deals for the business unit and the organization in critical situations from a strategic perspective. • Shapes the opinions of influential people by presenting persuasive arguments. • Leads complex negotiations using various methods and facts with high-level people to gain successful outcomes. • Promotes a culture of embracing the power of persuasion to gain the intended results.