Competency Details ( IT Infrastructure )

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Competencies

Jadarat Dictionary

IT Infrastructure

Efficiency Technical Competency

The knowledge and understanding of IT infrastructure standards and protocols to plan and establish information technology infrastructure that support business objectives and needs. Plans and designs IT infrastructure to utilise capacity, integration and availability. Installs, deploys, maintains and decommissions infrastructure components. Manages IT infrastructure model to ensure operational efficiency and effectiveness.

Jadarat Code: T81

Level 1

Demonstrates basic knowledge and understanding of IT infrastructure principles and standards. Shows basic awareness of methods and tools to plan, design and manage IT infrastructure.

Level 2

Possesses specialised knowledge of IT infrastructure standards and protocols. Supports the team in planning, designing and managing IT infrastructure, and assists in basic IT infrastructure installation, deployment, maintenance and decommissions.

Level 3

Utilises deep knowledge and understanding of IT infrastructure standards and protocols to advise in planning and designing IT infrastructure. Is able to perform complex IT infrastructure installations, deployments, maintenance and decommissions of components. Uses tools and techniques to support in managing IT infrastructure.

Level 4

Leads and provides expertise in IT infrastructure to provide expertise and guidance in planning and designing IT infrastructure. Provides and shares own expertise with the concerned teams to conduct IT infrastructure installations, deployments, maintenance and components decommissions. Ensures IT infrastructure effectiveness and efficiency by managing IT infrastructure.

Level 5

Applies subject matter expertise to develop organisation wide IT infrastructure strategy. Reviews the current IT infrastructure designs and plans to ensure its alignment with organisation’s strategy. Applies expertise to oversee the implementation of IT infrastructure to ensure its effectiveness and efficiency.