Competency Details ( IT Quality Assurance )

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Jadarat Dictionary

IT Quality Assurance

Efficiency Technical Competency

Develops and sets quality assurance standards and guidelines to ensure that quality expectations meet organisation’s values, requirements and objectives. Assesses, reviews and assures quality standards are effective and efficient to raise quality and reduce defects.

Jadarat Code: T83

Level 1

Develops basic understanding of quality assurance processes, standards and practices to maintain quality level. Has basic knowledge of quality assurance for business requirements.

Level 2

Applies specialised knowledge and understanding of quality standards techniques. Is able to distinguish between the different methods and techniques used for quality assurance assessments. Performs the quality assurance processes within the context of own job and the team's.

Level 3

Utilises deep expertise and understanding of quality assurance practices to perform the appropriate activities and techniques , and assesses the level of quality assurance level. Identifies the appropriate quality requirements to ensure its effectiveness and efficiency.

Level 4

Uses full knowledge of the quality standards and guidelines to provide advice in regards to quality assurance. Reviews and evaluates the effectiveness and efficiency of quality requirements and standards to develop quality expectation guidelines.

Level 5

Applies subject matter expertise across the organisation to develop and set quality assurance standards and guidelines and ensures meeting organisation’s quality expectations. Provides expertise in developing and recommending strategies to optimise quality requirements and standards in the organisations.